Shipping policy

GENERAL TERMS

  1. We are dedicated to delivering your order within the specified time frame and in line with this Shipping Policy ("Policy").
  2. We offer worldwide shipping for all our products, subject to the provisions of this Policy.
  3. We recommend reviewing both our Terms and Conditions and this Policy before making any purchase.
  4. By using this website, you agree to the terms set out in this Policy. If you do not agree, we advise against proceeding with any transactions on this site.
  5. The currency used on this website is INR. Your payment may be charged in your local currency based on the applicable exchange rate.
  6. All orders are subject to product availability. If an item is out of stock when you place an order, we will inform you and refund the full amount via the original payment method.
  7. We make every reasonable effort to ensure timely delivery of your products.
  8. Please review this Policy before making a purchase so that you understand your rights and what to expect from us.

SHIPPING COST

  1. Shipping and handling charges may vary depending on the product, packaging, size, volume, and other factors. The shipping cost will be calculated at checkout.
  2. The shipping charges apply regardless of the product's value or the delivery destination.

SHIPPING UPDATES
Once your order is shipped, you will receive a notification with courier details and relevant tracking information via email, SMS, or WhatsApp.

SHIPPING TIME

  1. Delivery time depends on the product and the delivery location. Estimated delivery times are provided on the product details or at checkout.
  2. Delivery times are estimates and may vary due to external factors.
  3. For urgent deliveries, please contact us via email or WhatsApp.

INTERNATIONAL SHIPPING

  1. We offer shipping to all countries. However, we currently lack an international payment gateway for customers outside India. Please contact us via WhatsApp or email before placing an international order to avoid any issues.
  2. Priority international shipments typically take 10 business days, unless otherwise specified in the product details.

ADDITIONAL RULES

  1. Once the order is placed, the shipping address cannot be changed.
  2. While we aim to ship all ordered products together, this may not always be possible due to product availability or characteristics.
  3. Cash on delivery is available for specific product categories.
  4. Partial refunds are not accepted.
  5. We strive to work with logistics partners who adhere to high standards and ethics. However, you acknowledge that we are not responsible for the actions or inactions of delivery personnel. Any disputes between you and the logistics partner should be resolved directly with them.

RESTRICTIONS
Some items may not be available for delivery to certain locations. You will be notified of any restrictions during checkout.

INCOMPLETE OR WRONG ADDRESS

  1. Ensure that all information you provide on the platform is accurate, complete, and sufficient for delivery.
  2. Incorrect shipping details may lead to delays or missed deliveries, and the customer will be responsible for additional costs (return shipment to our studio and forwarding shipment with correct details).

CHANGES TO THIS POLICY

  1. We may update this Policy from time to time. Each time you use this website, we recommend reviewing the Policy to ensure you understand the terms that apply.
  2. If you do not agree with the revised Policy, you should refrain from using the services. Continuing to use the services after changes take effect indicates your acceptance of the updated Policy.

FORCE MAJEURE
We will not be held responsible for any delays or interruptions in service due to circumstances beyond our control, including natural disasters, pandemics, fires, acts of God, changes in law, war, terrorism, labor strikes, or other unforeseen events.

CONTACT US
For any questions, concerns, or feedback, please reach out to us.